Aqua Ben Corporation - Shipping & Returns Policy
At Aqua Ben Corp., we are dedicated to providing top-quality products and exceptional service to our customers. Below is our Shipping & Returns Policy, designed to ensure transparency and customer satisfaction.
Shipping Policy
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Order Processing: We make every effort to process and ship orders on the same day they are received, whenever possible. Orders placed after business hours, on weekends, or during holidays will be processed on the next business day.
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Shipping Times: Delivery times may vary based on your location and the shipping method selected during checkout. Once your order has been shipped, you will receive a tracking number for your convenience.
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Delays: While we aim for prompt delivery, unforeseen circumstances such as carrier delays or supply chain disruptions may affect shipping times. We appreciate your patience in these situations.
Return Policy
We do not have a standard return policy; however, we are committed to resolving any issues with your order on a case-by-case basis.
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Case-by-Case Resolution: If you encounter a problem with your order, please contact us directly. We will assess the situation and work with you to find a solution, which may include product replacement or other resolutions as appropriate.
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Customer Satisfaction: Our ultimate goal is your satisfaction with both the quality of our products and the service we provide.
Contact Us
If you have questions about your shipment or need assistance with a product issue, we encourage you to reach out to us.
Phone: +1 (714) 771-6040
Address: 1390 N. Manzanita Street. Orange, CA 72867
Thank you for choosing Aqua Ben Corp. We appreciate your trust in our products and services!